It was a great experience for me and my husband, very professional and warm team, Patrick Gaughan was amazing, very helpful in a really nice way, I highly recommend this place

I recently brought my minty GLK250 to Mercedes-Benz Burlington for service and was thoroughly impressed. From the moment I arrived, I was greeted with warmth and professionalism. A special shoutout to the lovely Nastya V and Erica J for making me feel truly welcome. Service Advisor Michael Campoli ensured the process was smooth and transparent, providing clear quotes via calls and the thorough and intuitive consumer portal. The excellent and quick service, coupled with the excellent driver pickup and drop-off, made the entire experience seamless. Most importantly i really trust this world class dream team and facility Highly recommended! 5 ★'s, ... Read More

Full review text opened.

Google - May 15, 2025

I recently brought my minty GLK250 to Mercedes-Benz Burlington for service and was thoroughly impressed. From the moment I arrived, I was greeted with warmth and professionalism. A special shoutout to the lovely Nastya V and Erica J for making me feel truly welcome. Service Advisor Michael Campoli ensured the process was smooth and transparent, providing clear quotes via calls and the thorough and intuitive consumer portal. The excellent and quick service, coupled with the excellent driver pickup and drop-off, made the entire experience seamless. Most importantly i really trust this world class dream team and facility Highly recommended! 5 ★'s, and looking forward to buying my next Merc through them.

Great experience! Hamzeh was amazing to deal with very informative thanks again

Happy customer, we ordered our Mercedes almost 5 months ago and took delivery yesterday. Jack Doan was patient and responsive for the full time while we anticipated its arrival. Meeting with Jack was always a pleasure, enjoying an espresso while we waited for paperwork or an answer to a question. Highly recommend Jack for his knowledge of the vehicles systems and features.Steve Roman our delivery specialist , well what can one say! The hour we spent with him was informative, his attention to detail helped us become familiar with the car before we left the dealership. It’s unlikely we will ... Read More

Full review text opened.

Google - May 8, 2025

Happy customer, we ordered our Mercedes almost 5 months ago and took delivery yesterday. Jack Doan was patient and responsive for the full time while we anticipated its arrival. Meeting with Jack was always a pleasure, enjoying an espresso while we waited for paperwork or an answer to a question. Highly recommend Jack for his knowledge of the vehicles systems and features.Steve Roman our delivery specialist , well what can one say! The hour we spent with him was informative, his attention to detail helped us become familiar with the car before we left the dealership. It’s unlikely we will return to that “other” Bavarian automaker!

My recent acquisition from Mercedes Burlington was an enjoyable experience. Sales professional Hamzeh Al-Quq went beyond his duties to facilitate this transaction, which was effortless and without any pressure. Hamzeh demonstrated excellent product knowledge, process, empathy towards our requirements, and demonstrated excellent professionalism. Hamzeh deserves commendation for his significant contribution in maintaining our relationship with Mercedes Burlington and avoiding other car dealerships. I would like to express my gratitude for a positive experience and a remarkable vehicle!

Evelyn is great!

Patrick Gaughan was wonderful. From start to finish he went out of his way to deliver my GLE350. I would recommend Patrick without hesitation.

Thanks so much to the team over at Mercedes-Benz Burlington! Hamzeh, Nicole and Steve were all there to make the delivery experience one to remember. If you’re buying a car here rest assured knowing that you’re in good hands.