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Mercedes-Benz Burlington Reviews
Fantastic experience from beginning to end!I recently bought an A-250 hatchback and I could not be more please with the staff and this dealership. I had previously hesitated to buy a MB due to what I assumed would be a snobby attitude associated with the brand but I could not be more wrong! There is a huge difference between luxury and elitism and this MB was all about the luxury without any of the snobby attitude that I wanted to avoid. Every staff I interacted with here was extremely professional, friendly, knowledgeable, helpful, polite and enthusiastic. They all seemed to really enjoy working at this dealership and I can see why. The atmosphere was fun and the cars are beautiful! They answered all my questions and were not pushy at all. I felt very comfortable throughout the process and would highly recommend my car (A-250 hatchback!) and this particular dealership. Keep up the great work: Chris, Krina, Steve and the rest of your team are awesome. Cheers:)
This Mercedes-Benz Dealership in Burlington is far and above service and professional attitude! Thank you for your help and expertise!
Great Service and great work!
The dealership and the staff provide great service.
Tremendous service! Staff were attentive, provided above expectation service, were able to resolve the sensor problem and get me on my way quickly! Comfortable lounge environment with full service. I would highly recommend Jason Genier and the service department at MB Burlington! He looks after clients!
Wonderful Experience. The service manager was very helpful & knowledgeable will be returning to this location because of him. Excellent service, professionalism & incredibly friendly. All smiles
I cannot say enough about the exceptional service I received from Mercedes Benz Burlington. I had an issue with my car that had been in repeatedly to another location without resolution and feared I would have the same outcome in Burlington. The team in Burlington would not give up until they found the solution and I couldn’t be more pleased. I won’t go anywhere else from this point forward! Thanks Burlington team!!!
Great cars out there super super cars
Very nice dealership. They have a full array of services. Coffee shop, and other amenities.
Second visit was better than the first.
One the most mind blowing dealerships I’ve ever been to! From automotive to a full shopping experience this place is one unique location that you should go visit!
very different car dealership very clean and friendly people if I become rich one day thos is my car coming from
Great Sprinter Service. I have always been able to get my van in quickly for urgent service rather than being told that the next available opening is in a week or more, like I have experienced at other dealers. If I'm not mistaken they have dedicated Sprinter technicians and service bays which means that your van will be fixed quickly by people who work on Sprinters all of the time.They also have a dedicated Sprinter Service Advisor who is very knowledgeable about Sprinters. He can give real answers rather than assuming its the same answer it is for other MB vehicles and is great with taking care of warranty issues. Its great to know that they understand that Spinter owners rely on their vans and can't just simply pick up a rental to do the job the van was purchased for. I found it disheartening that the other dealer put priority over cars who's main job is to commute to work and take kids to soccer practice. I happily drive 45 minutes to have my van serviced in Burlington rather than take it to the dealer in my city 10min from home.
Thank you Mr. Ken. Very conveniently located. Special Thanks to Rayan! I service My GL at this dealership. Thank you behind the Sean’s who to all those who work on my vehicle from start to the end. It has been great satisfaction & pleasurable experience for years of bringing my vehicle here for service. You have kept my vehicle performing at its peak. It still drives great. Thanks for special customer loyalty discounts.Your recent policy change on purchasing only parts at parts counter about customer loyalty discounts was probably not a good idea. I came in late around 6:00pm at parts counter with passenger side light out asked for a low beam replacement & with customer loyalty discount. I also asked for a schematic or some direction on how to replace it. I was given a dull print out of light assembly unit. The older man at parts said the policy is changed recently and there is no more discount offered. The discount is only available through service. service was closed that late hour. There was no one to replace my low beam. Usually concierge does it at arrival. I end up doing it my self using YouTube though. I have been purchasing items over parts counter for years now never came across such. The parts counter should know how to replace the bulb or at least give some direction How to do it.
Amazing experience! My friend and I had an awesome time here from the start to the end! Our staff Chris, Meghan and Alex was very nice and find out our needs and their friendly attitude made our experience very enjoyable! 100% would come back!
Fantastic dealership & staff! My wife and I wandered in after work one evening without an appointment and were quickly helped by Nikki who was patient and incredibly friendly... even when we ended up having to stay after closing for her to finish our quote. From that evening forward every experience we've had with Nikki, Krina, Marco and the service department has been incredible. They have an unparalleled atmosphere for a car dealership and after 9 months with our C300, we know where we'll be going for our future cars.
Highly professional and honest. Recommended!
Quality service and fantastic attention to their clients. It's a pleasure to know that their service extends well beyond the day you drive the car off the lot. Highly recommend MBB if you're in the market for a MB vehicle.
Got the Platinum detail package from these guys. My car looks amazing. Thanks Mercedes.
Clean and great location. Staff leave you alone until you give the signal .. Love being left alone until I'm ready.Service department is well run.
Welcome to
Mercedes-Benz Burlington
When you choose Mercedes-Benz Burlington, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your Mercedes-Benz. You can count on Mercedes-Benz Burlington for an opulent service experience from the moment you enter our showroom. Visit us today at 441 North Service Rd, Burlington, Ontario—our seasoned professionals are ready to answer any questions you may have.
Mercedes-Benz Burlington is your Burlington flagship dealership for Mercedes-Benz, AMG® Roadster, smart cars, and Sprinter vans. Our large inventory is sure to include something for every preference and budget. Take a look at our new vehicle inventory, or browse our certified pre-owned vehicles.
Mercedes-Benz Burlington is here for you every step of the way. Need to service your car? Simply make an appointment online. Ordering parts is just as easy. Send us your vehicle information and requested parts, and we’ll assist you right away. We only use Mercedes-Benz OEM parts.
Mercedes-Benz Burlington strives to provide the best vehicles and service possible to the Burlington area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream Mercedes-Benz!
This dealership is a tire collection site and you may return tires to this site at no charge.
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877-353-5557
Call Now441 North Service Rd • Burlington, ON L7P 0A3
Get DirectionsToday's Hours:
Open Today Sales: 9am-5pm
Open Today Service: 8am-4pm
Open Today Parts: 8am-4pm
Mercedes-Benz Burlington
Phone: 877-353-5557
http://maps.google.com/?q=441%20North%20Service%20Rd%2C%2C%20Ontario%20%2C%20Burlington%2C%20ON%20L7P%200A3
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