Read Our Reviews
We had an outstanding experience at Mercedes-Benz Burlington! From the moment we walk through the doors, the entire team was welcoming, personable, and truly went above and beyond our expectations. Both Jack Doan and Michal Pilarski provided exceptional service throughout the sales process. They were very knowledgeable, professional, and committed to making sure we found the perfect vehicle. Their attention to detail and customer care made the entire experience smooth and enjoyable. When it came time for delivery, Steve Roman ensured that everything went seamlessly, taking the time to walk us through the features and make sure we were comfortable ...
I had an outstanding seamless experience at Mercedes-Benz Burlington while purchasing my G63. From start to finish, the service was exceptional. Patrick Gaughan, the AMG Specialist, made the process smooth and enjoyable. His in-depth knowledge of AMG models, attention to detail, and professionalism were top-notch. He took the time to explain everything thoroughly and ensured I got exactly what I was looking for. His passion for AMG vehicles really shows, and I couldn’t have asked for a better experience. On the financial side, Krina, the Finance Service Manager, was fantastic. Since I’m located in Toronto and the dealership ...
I had an exceptional experience at Mercedes Burlington working with Ben Miller re our most recent purchase (S580). Extremely professional, honest, low key and accommodating negotiator who left me feeling extremely positive about the whole transaction. The rest of the team was top notch handling my trade in, vehicle delivery and walk through. Thank you to everyone - you deserve your #1 dealer ranking.
Always friendly and willing to help source parts for old AMG's, and answer questions. Excellent staff at the parts department! Das Beste Oder Nichts!
I had the pleasure of being referred to Patrick by a family friend who assured me that he’s someone I could trust when it comes to finding the right car and prioritizing my best interests. From the moment we connected, Patrick was incredibly friendly, attentive, and professional. I never felt pressured at any point—he genuinely listened to my needs and made the entire experience smooth and enjoyable. I truly appreciate his exceptional service, his availability on weekends to answer all my questions, and his warm, approachable nature. I’m thrilled to be part of the Mercedes family and ...
My experience at Mercedes Benz, Burlington Ontario was amazing. I would like to personally thank their collision manager Matt Foster for helping me out ( much appreciated ) Matt’s customer service and attention to detail was absolutely amazing.
Mo is always very friendly whenever i need service for my Benz . Excellent customer service at MB Burlington.
WARNING: MERCEDES-BENZ BURLINGTON STEALS CASH PAYMENTS – DO NOT TRUST THEM! My husband and I paid over $3,000 in cash for two invoices in January 2024. A year later, when we returned for service, they tried to claim we never paid and only acknowledged a $200 cash payment. At first, they falsely said the $200 was paid by credit card, but when we caught them in a lie, they changed their story. During their “investigation,” they accidentally admitted that Auto Rev covered the full invoice amount, meaning the dealership got paid twice—once in cash by us and again by our warranty provider. When we ...
I had a very good experience buying a pre owned vehicle from this dealership, i want to give a special shoutout to Jon Ricketts and Michal Pilarski ! They both were really helpful and really trustworthy guys that make there promises, definitely recommend!
First time at this dealer, needed Schedule B service and had a check engine light. Was very speedy and courteous along the journey, everyone was very cheerful and nice. Work was done quickly and on time and in cost. Aly in service is an asset and the dealer is lucky to have her. 10/10.
Such a great experience at Mercedes Burlington. After coming from Leggat Cadillac and experiencing the service and hospitality that Mercedes showed me, I can confidently say there is no comparison. BIG thanks to my sales man Mike Vujak for putting up with my mother and I’s questions From the moment I walked in the door I felt like he had my back. He was knowledgable, reassuring and kind, I told him my price point and he made sure all of my boxes were checked. Upon pick up everything was perfect, no hassle and, no problems. A far cry from ...
We bought a car from Ben Miller at MB Burlington at the end of 2024 and had a great experience - Ben was patient, spent hours with us to narrow down model and trim choice and was open and transparent with inventory options and had obviously listened to our needs from the advice he gave. He also went out of his way to make the pick up slot work with our availability. Krina in Financial Services was great to work with too. One month later and we're really enjoying the car.
I am a return customer of Jack Doan. He has consistently shown commitment to his customers by his exemplary service and attention to detail. ** Mara
I had an outstanding experience at Mercedes-Benz, and a big part of that was thanks to Ben, the sales rep who helped me every step of the way. From the moment I walked in, he was professional, knowledgeable, and truly listened to my needs. Ben made the entire car-buying process feel effortless and stress-free. He took the time to walk me through all my options, answered every question I had with patience, and made sure I was completely comfortable with my decision. The entire transaction was seamless—from the test drive to delivery. I never once felt pressured, and I ...