Reviews
Second visit was better than the first.
One the most mind blowing dealerships I’ve ever been to! From automotive to a full shopping experience this place is one unique location that you should go visit!
very different car dealership very clean and friendly people if I become rich one day thos is my car coming from
Great Sprinter Service. I have always been able to get my van in quickly for urgent service rather than being told that the next available opening is in a week or more, like I have experienced at other dealers. If I'm not mistaken they have dedicated Sprinter technicians and service bays which means that your van will be fixed quickly by people who work on Sprinters all of the time.They also have a dedicated Sprinter Service Advisor who is very knowledgeable about Sprinters. He can give real answers rather than assuming its the same answer it is for other MB vehicles and is great with taking care of warranty issues. Its great to know that they understand that Spinter owners rely on their vans and can't just simply pick up a rental to do the job the van was purchased for. I found it disheartening that the other dealer put priority over cars who's main job is to commute to work and take kids to soccer practice. I happily drive 45 minutes to have my van serviced in Burlington rather than take it to the dealer in my city 10min from home.
Thank you Mr. Ken. Very conveniently located. Special Thanks to Rayan! I service My GL at this dealership. Thank you behind the Sean’s who to all those who work on my vehicle from start to the end. It has been great satisfaction & pleasurable experience for years of bringing my vehicle here for service. You have kept my vehicle performing at its peak. It still drives great. Thanks for special customer loyalty discounts.Your recent policy change on purchasing only parts at parts counter about customer loyalty discounts was probably not a good idea. I came in late around 6:00pm at parts counter with passenger side light out asked for a low beam replacement & with customer loyalty discount. I also asked for a schematic or some direction on how to replace it. I was given a dull print out of light assembly unit. The older man at parts said the policy is changed recently and there is no more discount offered. The discount is only available through service. service was closed that late hour. There was no one to replace my low beam. Usually concierge does it at arrival. I end up doing it my self using YouTube though. I have been purchasing items over parts counter for years now never came across such. The parts counter should know how to replace the bulb or at least give some direction How to do it.
Amazing experience! My friend and I had an awesome time here from the start to the end! Our staff Chris, Meghan and Alex was very nice and find out our needs and their friendly attitude made our experience very enjoyable! 100% would come back!
Fantastic dealership & staff! My wife and I wandered in after work one evening without an appointment and were quickly helped by Nikki who was patient and incredibly friendly... even when we ended up having to stay after closing for her to finish our quote. From that evening forward every experience we've had with Nikki, Krina, Marco and the service department has been incredible. They have an unparalleled atmosphere for a car dealership and after 9 months with our C300, we know where we'll be going for our future cars.
Highly professional and honest. Recommended!
Quality service and fantastic attention to their clients. It's a pleasure to know that their service extends well beyond the day you drive the car off the lot. Highly recommend MBB if you're in the market for a MB vehicle.
Got the Platinum detail package from these guys. My car looks amazing. Thanks Mercedes.
Clean and great location. Staff leave you alone until you give the signal .. Love being left alone until I'm ready.Service department is well run.
I’ve been dealing with mb Burlington for a while now. Just recently I came in with my mom shopping for a new glc43 amg. Chris in sales was amazing. Super patient and knowledgeable. We pulled the trigger and couldn’t be happier. The car is absolutely amazing and so was our buying experience. Every time I come in to buy parts for my c63 the guys behind the counter are extremely helpful. Not only selling me parts but also answering all my questions. Being a young guy dressed in work clothes it’s rare when dealers treat you with respect and take you seriously. Mb Burlington is really refreshing. I’ll be back to buy my next one. Cheers! Thank you Chris!!
Brought my car in for service and as always the staff there was accommodating and professional.
