Accessibility Plan

Welcome Statement

Mercedes-Benz Burlington is committed to providing accessible customer service to persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), we have developed standards that will improve accessibility for persons with disabilities in a way that respects their dignity, independence and rights of equal opportunity and access.

Mercedes-Benz Burlington is a dynamic and inclusive organization, committed to creating an inclusive and accessible environment for all individuals. At the core of our values is a dedication to accessibility, aligning with the principles of the Accessibility for Ontarians with Disabilities Act (AODA). At Mercedes-Benz Burlington, we embrace diversity, inclusivity, and strive to provide an enriching experience for all people.

Our Commitment

  • Mercedes-Benz Burlington welcomes the use of assistive devices, support persons as well as Service animals when individuals are accessing our location.
  • Mercedes-Benz Burlington provides automatic doors, lower desks as well as mobile payment options.
  • Mercedes-Benz Burlington offers digital accessibility on our websites to optimize user experience for all visitors. Review our Digital Accessibility Statement.
  • Mercedes-Benz Burlington will continue to look for ways to meet the needs, preferences and recommendations of all visitors and staff members.


Mercedes-Benz Burlington provides training to employees on accessibility laws upon hiring, as well as, on-going coaching to the customer service teams.

Policy Information

For more information on our Accessibility Policy, please contact [email protected].

Review Accessibility Policy